Romantic portrayal of the lighthouse at sunset, the orange-coloured sky and the wooden bridge leading to the lighthouse.

ShippinG + Delivery

  • Over MXN 2’000 Free shipping within Mexico.
    - Standard delivery time: 1-3 business days after processing and shipping.

  • over MXN 5’500 Free shipping in the countries from the list below.
    - delivery time 2-5 business days after processing and shipping.

    • Austria

    • Belgium

    • Denmark

    • Finland

    • France

    • Germany

    • Ireland

    • Italy

    • Liechtenstein

    • Luxembourg

    • Netherlands

    • Norway

    • Sweden

    • Switzerland

    • United Kingdom

Orders placed from Monday to Friday by 17:00 CET will be processed and shipped the following business day including Saturdays.
Orders placed on Sundays and national holidays will be processed and shipped two business days later.

When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. FYR 7® is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of FYR 7® until receipt of final payment.

For the international orders: If customs charges occur please note that the buyer is 100% responsible for the fees.

if your package is unclaimed and returned back to us, we may refund the amount of the products, but the shipping cost will not be refunded.

We do not provide a return shipping label within our packaging as return shipments are the customer’s responsibility. FYR 7® is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement of compensation of returned packages lost in transit without proof of delivery to FYR 7®.

How can we help?

  • If you have any problems with your order, please visit our Contact page with your order number (eg. #CH1234) and we can investigate this for you.

  • If you need to change or cancel your order please contact us straight away.

    We unfortunately cannot make any changes or cancel your order after it has left our premises. We pack and ship orders daily so cannot guarantee your requests can be made.

  • Once your order is dispatched from our warehouse, you will receive an email from us confirming that your order is on its way.

  • When your order leaves our warehouse you will be notified via email.

    Mexico & International
    DHL

  • Please contact us promptly to report the issue and we will replace, refund or fix in accordance with Mexican Consumer Laws.